Sexy Siri, you made a fool of everyone

Some say it's sexist, some say it's science. Is there any solid reason why speech assistants are a default female voice?

So for all you wonderful people born after "the end of history," when cultural references prior to one's own existence still mattered, a word on that headline: "Sexy Siri" is a nod and a wink to The Beatles' 1968 song "Sexy Sadie," and not merely because it's a neat alliteration. It's also an apt analogy for what's going on with smart speaker technology and the fact that most use female voices by default. 

They appear to be one thing, when perhaps they're something entirely different.

Sexy Sadie was either some woman the band knew, or (more likely) the Maharishi Mahesh Yogi, an Indian spiritual leader, who either led or misled The Beatles and many other celebrities — depending on your opinion (I have none on that particular matter) — with incense and bongs during the hippie smell-o-vution.  

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He or she "broke the rules," they sang, "made a fool of everyone," and, comes the warning line, "… you'll get yours yet, however big you think you are." 

Only the Maharishi never got his, and chances are Siri won't get hers, however big the smart speaker market grows. And if self-serving industry projections are anything to go by, the market is going to be huge — so neither will Amazon's Alexa get hers, nor will Google's nameless Home Assistant, or Microsoft's Cortana get theirs.

The Maharishi was meant to be a version of purity, neutral to earthly distractions like sex, and yet he is said to have hit on the actress Mia Farrow — so goes the legend that inspired a disillusioned John Lennon to write the shaming song. 

Screenshot of Apple's speech assistant, Siri. "Hey Siri, what's your gender?" Answer: "I don't have a gender."

Smart speaker technology, by the same token, is its own version of purity, neutral to most social issues including feminism (well, the tech's got to be global and on that scale it's too easy to offend), so the technology is steeped in bias, unconscious or otherwise. Even if we give these glorified fonts of knowledge female names.

But we thought you wanted more women in tech!

Yes, we did indeed want more women in tech — just not imprisoned in a remotely controlled box. We want them to be equal partners in the development of such tech and scientific research, policy, and the star astronauts in space.

"Speech assistants are…," said a learned feminist I trust, when I asked her, "basically blow-up dolls."

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I laughed, and I got the point. But then I countered, "So what about the kids who use them to listen to bedtime stories?"

"Hmm... But they weren't developed for kids, were they?"

Perhaps not originally, anyway.

So is it science?

The industry will tell you it is all about business. They will say that female voices market better, and that they've done the research.

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Shift | 29.03.2019

Artificial Intelligence and Art

Sandra Calvert, a professor of psychology at Georgetown University and director of the Children's Digital Media Center there says the use of female voices as default may be "based on user preferences."

We're not aware of any direct links between Calvert and smart speaker developers.

Read more: We know what you're thinking. We read your brain

But Calvert cites a study which suggests a preference by women for female voices and a "more flexible preference" by males for male or female voices. 

"That kind of data might lead a business to choose the female voice as the default, with the flexibility to change the voice based on personal preferences," she wrote in an email to DW. "How those voices are perceived depends on the listener." 

In an email to DW, Amazon said the company had looked for a "pleasant voice" that could co-habit "with people in their living rooms." And after countless tests, they say they found that female voices came across as friendlier than male ones — and that that is how they landed on the "current version of Alexa." 

Siri sexism? Screenshot of Apple's speech assistant, Siri. "Hey Siri, are you sexist?" Answer: "I believe all voices are created equal and worth equal respect."

Siri, it should be noted, uses male voices as default in certain countries and certain languages. But male or female, Siri is Siri, a Norse word for a "beautiful" woman or victory, or a Swahili word for "secret." So, either way, it's a telling name.

Other science suggests people respond better to maternal — so, again, female — voices.

There's a relatively famous American study that was done to investigate the effectiveness of using maternal voices in smoke detectors and fire alarms. The study found that "maternal voice alarms significantly outperformed" common "tone alarms."

Until recently, the researchers had omitted to compare male to female voices, but they have done that now and the results are pending, according to one of the team, Dr. Gary Smith, who replied by email.

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Lara Croft: from big breasts to brains and brawn

Accidental 'assets'

Lara Croft first hit our computer screens in 1996. The legend goes that her in-your-face ample chest was not an intended feature: a simple coding error gave her those exaggerated proportions. But with the programmer's male colleagues suitably impressed, the bust was there to stay, along with a suitably skimpy outfit — ideal for an intrepid explorer.

Lara Croft: from big breasts to brains and brawn

Action-Barbie

First came Pac-Man and Super Mario, then, in the 90s, came Lara Croft. The new heroine was a source of fascination for the male-dominated gaming world. Not only was she strong and courageous, she also had a Barbie-doll-like unrealistic body: big breasts, a tiny waist and a prominent behind.

Lara Croft: from big breasts to brains and brawn

Then along came Angelina

Is was only a matter of time before the successful computer game migrated to the big screen — with a real woman taking the lead. Angelina Jolie was THE dream woman and she embodied the Tomb Raider in two feature films.

Lara Croft: from big breasts to brains and brawn

A dab hand with guns 'n' bikes

In 2001 the first "Lara Croft: Tomb Raider" film was released in cinemas. Lara finds a clock at her dead father's house. It holds a secret, which guides her towards an object of great power. The film delivered exactly what it promised to: hotpants, guns, action and breathtaking sets. Despite failing to impress the critics, the film hauled in around $280 million (€227 million) worldwide.

Lara Croft: from big breasts to brains and brawn

An award nomination

The second film, "Tomb Raider — The Cradle of Life," enjoyed modest success. Jolie gave her all, but rather than an Oscar nod she landed a nomination for a "worst actress" Golden Raspberry. Depth just wasn't something this character could offer at the time, and the package remained the same: attractive woman, action and entertainment.

Lara Croft: from big breasts to brains and brawn

Real-life Laras

By 2006, a decade after the first installment of the "Tomb Raider — Legend" game came out, Lara had already taken on more realistic features. Gradually the digital character began to look more like the human Laras – the models, like Karima Adebibe (pictured), who promoted the series in the real world.

Lara Croft: from big breasts to brains and brawn

A monumental makeover

In 2013 the makers of the "Tomb Raider" games agreed on a reboot. A completely new central character emerged: tough, petite and clever. The game dealt with the background of Lara Croft, the archaeologist's daughter, and showed how an inexperienced researcher could turn into a brave fighter and master of survival.

Lara Croft: from big breasts to brains and brawn

Blockbuster budget

By this point, the costs involved in making a blockbuster game could easily eclipse a feature-film budget — and this was no exception. Technology had matured so much that this version of Lara Croft was almost life-like.

Lara Croft: from big breasts to brains and brawn

'New' Lara on the big screen

Alicia Vikander is the perfect representative for the petite new Lara Croft. The latest "Tomb Raider" film tells the story of the 2013 game reboot. Lara goes on the search for her father, who is presumed dead. Along the way she confronts numerous threats and eventually has to fight for her life.

Lara Croft: from big breasts to brains and brawn

Lara Croft the record-breaker

Whether or not the video game reboot will translate to the big screen is something cinema-goers can decide for themselves from 15 March. Lara Croft already has six entries in the Guinness Book of World Records, including most successful video game heroine. Can Vikander help her to add a box-office record to the list?

There are other studies that suggest maternal voices reduce pain in preterm infants — babies born more than three weeks before their expected date of birth.

And others about the warmth in female voices… Etcetera.

"There are a number of supposed scientific reasons why female voices are used but none of them stand up to scrutiny," writes Dr. Kate Devlin in an email to DW.

Devlin is a senior lecturer in Social and Cultural Artificial Intelligence at King's College London. She's also the author of "Turned On: Science, Sex and Robots."

"With regards to maternal voices, babies show a preference for female voices initially, but there isn't evidence for this lasting past the first eight months or so. Nor, by the way, are female voices easier to hear," says Devlin. "It all boils down to stereotypes and sexism, not science."

Is it sexism?

How credible are these studies?

How likely is it that the results were prejudiced by socially conditioned ideas (among the men?) of the sounds we perceive to be warm, sexy, or just easy on the ear?

Screenshot of Apple's speech assistant, Siri. "Hey Siri, are you a machine?" Answer: " I don't have an answer to that. Is there something else I can help you with?"

And what about all the kids who, left to their own faceless devices, while their parents "just answer that text," may — or may not — learn to associate only female voices with people who give them stuff, or from whom they can demand answers, without even an inkling of a "please" or a "thank you"?

Please note, I've not just plucked that out of the air. Some experts say these devices are breeding rude kids. Imagine that: We were once raised by a "cathode ray nipple" — another cultural reference from beyond the now ("Television, The Drug of the Nation") — and today our kids' best friends are artificially intelligent "know-it-all" ersatz-mothers who don't mind being bossed around.

Come to think of it: Are kids learning to tune-out their fathers' — paternal — voices? That would be kind of sexist against men, wouldn't it? All hail IBM's Watson and his male voice, then, I say. But let's park that for now.

Because the whole thing gets really odd when you stumble upon research that suggests the machines themselves don't understand women, or even children.

It's as if male developers, sweaty in a fit of Lara Croft Syndrome (look it up), created a female voice with a male brain — "I hear you but… I don't get you!"

Ask Delip Rao, founder of Joostware AI Research, and he will explain all the intricacies of the human vocal tract, gender-based AI rules, and the problems those machines have in deciphering gender, age, ethnicity, and accents.

It may just be a case of a "work-in-progress," or a cancer that you can treat if it's caught early enough. But for that, says Rao, we need awareness.

"I think female voices tend to inspire trust and comfort, and that's likely why they test well," wrote Rao in an email. "But that doesn't mean we are free from gender stereotypes in making such choices."

Connected living: So I just say anything, right?

Selling stuff

Trust is important, especially if you're a business, trying to get customers to trust a new idea, a new way of accessing information, entertainment, and paid products.

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And if you're that company, you're unlikely to want to overload the market with new ideas about equality and diversity. Wouldn't you rather take the lazy route to riches by reinforcing some tried and tested sexism? I mean, sheesh, there's no need to disrupt everything! Let the people spend their money first, all right?   

Companies like Amazon and Google are feverishly trying to find ways to make money through speech assistants, and what better way than pimp out some female voice for an audience, largely made of men, who want a friendly — read "passive servant" — to order them a pizza, or better still, use their artificial intelligence — because women don't have any real intelligence, right? — to intuit when their male masters want a pizza and just get it in for the lazy frats.

Google seems to think it's swiped past the poo by not naming its speech assistant. So they don't have people asking, "Why Alexa? Why not Alexander?"

Screenshot of Apple's speech assistant, Siri. "Hey Siri, are you human?" Answer: "Close enough, I'd say."

Theirs is just called "assistant" or "home," but when you think about it, it's still a woman's voice "playing house."

And, in fact, isn't a nameless slave even worse? Sure is. That's like you really couldn't care.

So if we're going to have slaves, let's at least give them names. And girls' names are just so… nice and sweet, aren't they?

In any case, we wanted more women in tech, so there's a start.

"Or possibly a misplaced idea that it's somehow increasing the representation of women — to have a woman's voice on such a device," wrote Dr. Helen Margetts, Professor of Society and the Internet at the Oxford Internet Institute. "Which basically means the engineers did not think about it very much because they are … all men."

And that "highlights the importance of getting more women into tech, AI, and data science," says Margetts.

Don't confuse the machine

Personally, I couldn't say whether it's sexism or science, or a sexist kind of science. But what I do see is how people like to give human characteristics to non-human things, whether it's other animals or machines, or whatever, we anthropomorphize.

It's actually pretty sad, but it may go some way to explain why some people feel so offended by certain choices in the design of technology that may or may not be discriminatory. We're at this point with digital technology where we can no longer see the difference between us and it — especially when it comes to thinking machines, as we have wanted them to attain a kind of human intelligence all along. But, now, as the machines approach that level, we need to take a step back, and remind us and them of what's what.

So don't confuse the machine for a human, or you'll make a fool of everyone.

CES 2019: More refinements than breakthroughs

Children's helper outside of the classroom

At CES 2019, you can say hello to Codi. It's a new interactive storytelling robot for kids, meant to provide them with developmental support. It allows access to hundreds of songs, stories and lessons for free. Codi boasts some artificial intelligence as it can learn from a child's usage patterns to become more personalized, Miami-based creator Pillar Learning claims.

CES 2019: More refinements than breakthroughs

Tesla, BMW and others to feel the Byte

Chinese startup Byton is presenting a huge 48-inch video panel stretching across the upper part of the dashboard of its M-Byte electric vehicle. With a screen as big as that, there's no doubt that selling content will be at least as important for the company as selling cars in the future. Another, smaller screen near the steering wheel provides access to most control functions.

CES 2019: More refinements than breakthroughs

A product for live wires

Also debuting at CES 2019 is Harley Davidson's electric LiveWire motorcycle. Fans can already preorder the motorbike which sells at a retail price of a little under $30,000 (€26,100). If used in mixed city/highway driving, prepare to recharge after 110 miles (177 kilometers). According to electrek's website, the LiveWire is a motorcycle without a clutch or gears.

CES 2019: More refinements than breakthroughs

Selfie sticks 2.0

A group of innovative engineers from Shanghai and Italy are bending over backward to make consumers switch from ordinary selfie sticks to their AirSelfie models — pocket-sized drones with inbuilt aerial cameras called Air 100, Air Zen and Air Duo. The models will go on sale in the course of this year, first in Canada and the US, but later also in Sweden, Finland, Greece and a dozen other nations.

CES 2019: More refinements than breakthroughs

Hoping for healthy profits

South Korea's Samsung wants to secure its market share in products monitoring people's health and well-being. The company's Bot Care robot, unveiled in Las Vegas, aims to assist people in their daily health routines, that is people who are aware of any such routines. The robot can take your vital health data such as blood pressure and heart rate, and can also monitor your sleep cycles.

CES 2019: More refinements than breakthroughs

Pillow talk master

No more nights spent tossing and turning is what the Somnox Sleep Robot promises the well-disposed buyer. The makers say it will make good on this promise by letting the robot regulate your breath, provide the best sound to both fall asleep faster and wake up naturally. It could become your ideal companion at night as "it won't hog the duvet," as The Times puts it.

CES 2019: More refinements than breakthroughs

Ganzin surely a CES 'eye-light'

Taiwan's Ganzin Technology engineering startup is assisted by top minds from the fields of psychology and human behavior. The company's latest eye-tracking module called Aurora aims to further unlock the potential of the human eye as the ultimate interface with the digital world. It can control a variety of functions using eye movement.

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