What can I do if I have problems receiving DW broadcasts from my TV provider?

If you receive DW broadcasts via one of our partners and are experiencing reception issues, please contact your cable or satellite provider.

Regional reception information is available at dw.com/reception.
Please inform us as well if you are experiencing reception issues. We will need the following information: What cable provider do you have? In what city and country are you receiving the channel and when did the problem begin?

If you have further questions, please contact us: